Användarvillkor
Overview
Welcome to Ryze! The terms "we", "us" and "our" refer to Ryze. Ryze is operated by Vaylor AB and runs this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a thoughtful shopping experience (the "Services"). Vaylor AB is an authorized reseller of Ryze products in Sweden. Ryze is operated using Shopify, which allows us to provide the Services to you.
The terms below, together with any policies referred to herein (these "Terms of Service" or "Terms"), describe your rights and obligations when you use the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.
Section 1 – Access and Account
By agreeing to these Terms of Service, you represent that you have reached at least the age of majority in the country or region where you live, and that you have given your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including to visit or browse our online store or to purchase any of the products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment and shipping information. You represent and warrant that all information you provide in our store is correct, current and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign or license your account to any other person.
Section 2 – Our Products
We have made every effort to provide an accurate description of our products and services in our online store. Please note, however, that colors or product appearance may differ from how they appear on your screen, due to the type of device you use to visit the store and your device settings.
We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or be identical to how they are presented in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantity of products we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
Our products are food products and dietary supplements, not medicines. Information on the Services is provided for general information purposes only and is not medical advice. Always read the label and the ingredient list before use, and follow the recommended serving. If you are pregnant or breastfeeding, have a medical condition, take medication, or have any allergy or intolerance, consult your doctor before use. Do not use products if you are allergic to any of the ingredients. A varied and balanced diet and a healthy lifestyle are important.
Section 3 – Orders
When you place an order, you are making an offer to buy. Ryze reserves the right to accept or decline your order for any reason, at our sole discretion. Your order is not accepted until Ryze confirms acceptance. We must receive and process your payment before the order is accepted. Please review your order carefully before submitting it, as Ryze may be unable to accommodate cancellation requests once an order has been accepted. If we do not accept, change or cancel an order, we will attempt to notify you via the email address, billing address and/or phone number provided at the time of the order.
Your purchases are subject to return or exchange solely in accordance with our Returns Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use, and not for commercial resale or export.
Section 4 – Prices and Billing
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time of the order and will be stated in your order confirmation email. Unless otherwise expressly stated, listed prices include VAT but do not include shipping or handling fees if these are charged.
Prices in our online store may differ from prices in physical stores or in online stores or other stores operated by third parties. From time to time we may offer promotions on the Services that may affect pricing and that are governed by terms separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will apply.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, card number and expiration date, so that we can complete your transactions and contact you if needed.
You represent and warrant that (i) the card information you provide is true, correct and complete, (ii) you are duly authorized to use the card for the purchase, (iii) charges you incur will be honored by your card company, and (iv) you will pay charges you incur at the prices stated, including shipping and handling charges and any applicable taxes.
Section 5 – Subscriptions
Some products can be purchased as a subscription. When you choose a subscription at checkout, you agree that we will automatically place and charge a new order at the interval you selected, at the price shown at checkout (or the then-current price, if it has changed in accordance with this section), until you pause or cancel the subscription.
The price, delivery interval and any discount that applies to your subscription are shown at checkout before you pay. You will receive an order confirmation each time a subscription order is placed.
You can pause, skip, change or cancel your subscription at any time, without any cancellation fee, as long as you do so before your next order has been processed. To do so, use the link in your subscription emails or contact us at info@ryze.se. If you cancel after an order has been processed, that order will still be shipped and charged, but no further orders will be placed.
We may change the price of a subscription. If we do, we will notify you in advance, and the new price applies only to orders placed after the notice period. You may cancel your subscription before the new price takes effect.
If a payment for a subscription order fails, we may try to charge your payment method again, and we may pause or cancel the subscription if the payment cannot be completed. We will contact you if this happens. You are responsible for keeping your payment details up to date.
Each subscription delivery is a separate order and is covered by our Returns Policy [LINK] and by your statutory rights, including your right of withdrawal.
Section 6 – Shipping and Delivery
We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing or events beyond our control. Once we have handed the products over to the carrier, title and risk of loss pass to you.
Section 7 – Intellectual Property
Our Services, including but not limited to all trademarks, marks, text, displays, images, graphics, product reviews, video and audio, and the design, selection and arrangement thereof, are owned by Vaylor AB, its affiliates or licensors and are protected by Swedish, European and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material on the Services without our prior written consent. Except as expressly stated herein, nothing in these Terms grants, or shall be construed as granting, a license or other rights to you with respect to any patent, trademark, copyright or other intellectual property right belonging to Ryze, Vaylor AB, Shopify or any third party. Unauthorized use of the Services may constitute a violation of applicable intellectual property laws. All rights not expressly granted herein are reserved by Vaylor AB and its licensors.
The Ryze name, logos, product and service names, designs and slogans are trademarks of their respective owners and are used on the Services with permission. You may not use such trademarks without the owner's prior written permission. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services belong to their respective owners.
Section 8 – Optional Tools
You may be given access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control or influence over.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall not be liable in any way arising from or relating to your use of optional third-party tools.
Any use of the optional tools offered through the website is entirely at your own risk, and you should make sure you understand and approve the terms on which the tools are provided by the relevant third-party provider.
We may also, in the future, offer new features through the Services (including the launch of new tools and resources). Such new features shall also be considered part of the Services and are subject to these Terms of Service.
Section 9 – Third-Party Links
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party functionality). We are not responsible for reviewing or evaluating the content or accuracy of third-party materials or websites you choose to visit. If you choose to leave the Services to visit such materials or websites, you do so at your own risk.
We are not liable for any harm related to your access to third-party websites, or your purchase or use of products, services, resources or content on such websites. Please review third parties' policies and practices carefully and make sure you understand them before entering into any transaction. Complaints, claims or questions regarding third-party products and services should be directed to the relevant third party.
Section 10 – Relationship with Shopify
Ryze is operated using Shopify, which allows us to provide the Services to you. However, all purchases you make in our store are made directly with Vaylor AB. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and Vaylor AB, including any harm or loss resulting from products or services purchased. You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or relating to your purchases and transactions with Vaylor AB.
Section 11 – Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy, which can be read here [LINK], and certain personal information may be subject to Shopify's privacy policy, which can be read here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transferred to and shared with Shopify and third parties who may be located in countries other than where you live, for the purpose of providing services to you. See our Privacy Policy [LINK] for more information about how we, Shopify and our partners use your personal information.
Section 12 – Feedback
If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals or other content (collectively, "Feedback"), you grant us an unrestricted, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, improve and promote the Services and to fulfil our obligations and exercise our rights under these Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentive you received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are not obliged to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.
We may, but are not obliged to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not infringe any third party's rights, including copyright, trademark, privacy or other personal or proprietary rights. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malicious code that could in any way affect the operation of the Services or related websites. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of your Feedback. You are solely responsible for any Feedback you provide and its accuracy. We take no responsibility for Feedback posted by you or any third party.
Section 13 – Errors, Inaccuracies and Omissions
Occasionally, information on or in the Services may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).
Section 14 – Prohibited Uses
You may use the Services only for lawful purposes. You may not, directly or indirectly: (a) use the Services for any unlawful or malicious purpose; (b) violate any international, national, regional or local regulations, rules, laws or ordinances; (c) infringe or violate our or others' intellectual property rights; (d) harass, abuse, insult, harm, defame or threaten employees or other persons; (e) spread false or misleading information; (f) send, knowingly receive, upload, download, use or reuse material that does not comply with these Terms; (g) send or cause the sending of advertising or marketing material, including "junk mail", "chain letters", "spam" or similar; (h) impersonate or attempt to impersonate any other person or entity; or (i) engage in other conduct that restricts or inhibits anyone's use of the Services, or that in our judgment may harm Ryze, Vaylor AB, Shopify or users of the Services, or expose them to liability.
You further agree not to: (a) upload or transmit viruses or other malicious code that could affect the functionality or operation of the Services; (b) reproduce, copy, sell, resell or exploit any part of the Services; (c) collect or track others' personal information; (d) engage in spam, phishing, pharming, pretexting, spidering or scraping; or (e) interfere with or circumvent the security features of the Services or related websites or the internet. We reserve the right to suspend, disable or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
Section 15 – Termination
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion, at any time, without notice, and you remain liable for all amounts due up to and including the date of termination.
The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
Section 16 – Disclaimer of Warranties
The information presented on or through the Services is provided for general information purposes only. We do not guarantee the accuracy, completeness or usefulness of the information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from reliance placed on such material by you or any other visitor to the Services, or by anyone who has been informed of its contents.
UNLESS OTHERWISE EXPRESSLY STATED BY RYZE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
Section 17 – Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, VAYLOR AB, RYZE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, SUBSIDIARIES, AGENTS, SUPPLIERS OR LICENSORS, OR SHOPIFY AND ITS SUBSIDIARIES' CORRESPONDING PERSONS, SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY DAMAGE, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PROCURED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ERRORS OR OMISSIONS IN CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER MANDATORY LAW, INCLUDING FOR DEATH OR PERSONAL INJURY CAUSED BY OUR PRODUCTS.
Section 18 – Indemnification
You agree to indemnify and hold harmless Vaylor AB, Ryze, Shopify and our subsidiaries, partners, officers, directors, employees, agents, suppliers and service providers from losses, damages, liabilities or claims, including reasonable attorneys' fees, paid to third parties as a result of or arising from (1) your breach of these Terms of Service or the documents incorporated by reference, (2) your violation of any law or third-party rights, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claims, provided that failure to give prompt notice does not relieve you of your obligations unless it causes you material harm. We may control the defense and settlement of such claims at your expense, including the choice of legal counsel, but will not settle a claim that requires non-monetary commitments from you without your consent (which may not be unreasonably withheld). You agree to cooperate in the defense of indemnifiable claims, including by providing relevant documents.
Section 19 – Severability
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service. Such determination will not affect the validity and enforceability of any other remaining provisions.
Section 20 – Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 21 – Assignment
You may not delegate, transfer or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt is void. We may transfer, assign or delegate these Terms and our rights and obligations without consent from or notice to you.
Section 22 – Governing Law
These Terms of Service and any separate agreements by which we provide you with the Services shall be governed by and construed in accordance with Swedish law, with Sweden as the competent jurisdiction. You and Vaylor AB consent to the jurisdiction and venue of the Swedish courts. If you are a consumer, you retain the mandatory consumer protections provided under the laws of the country where you live.
Section 23 – Headings
The headings used in this agreement are for convenience only and shall not limit or otherwise affect these Terms.
Section 24 – Changes to the Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law, and such changes take effect on the date stated in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 25 – Contact Information
Questions about the Terms of Service should be sent to us at info@ryze.se
Our contact information is set out below:
Vaylor AB info@ryze.se Skogsvägen 22, Åmotfors – Sverige 5595867069 SE559586706901